Legal

Refund Policy

Our money-back guarantee for notarization orders.

Last updated 6 November 2026

30-day money-back guarantee

If you're not satisfied with your order, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, the Merchant of Record for all orders. To request a refund, visit paddle.net and look up your purchase, or email us at himna.mclaughlin.16@gmail.com with your order reference (it starts with VNP-) and we will help.

When refunds arrive

Approved refunds go back to your original payment method. Your bank may take a few business days to show it.

More information

Refunds are also covered by Paddle's Refund Policy. This policy is provided by JasFus Labs / H.M. Group Limited.